KBs and Technical Bulletin Board

This page contains categorized KBs and Technical Bulletin for BGIS Cormant products

Core KBs | CS Web | Workflow | Scripting & API | Cormant-EDIS | MS SQL Server & IIS | Old KBs

Cormant-CS DCIM

  • Cormant-CS AD Integration
  • How to Setup Active Directory Authentication in Cormant-CS
  • How to Modify Template Subcomponents
  • License Upgrade or License Renewal Fails the Update
  • Cormant-CS FAQS – common questions by users

Cormant-CS Web Portal


Cormant-CS Workflow


Cormant-EDIS


Scripting and API-related 


Microsoft IIS, SQL Server and related information


Sales and Support-related KBs

  • Cormant-CS Preferred Support Agreement (PDF)

Archive Cormant-CS KBs

These KBs are for Cormant-CS version 6 to 9 and mostly related to Client Console (replaced by CS Web Portal) and Pocket PC (replaced by Android Offline)

  • How to Configure Multiple Publication and Zones
  • Using the Barcode Font in MS Excel 2013/2016
  • Handling MPO and MPT in Cormant-CS 9
  • Remaining Functions in CS Client
  • How to resize and align rack / space
  • Error installing the WMDC in Windows Server 2008
  • What are the requirements for upgrading CS version 2.4 to a higher version?
  • How to Enable CableSolve to be used simultaneously by two users
  • How to Import XML Templates
  • How to Install CS Mobile in Blackberry
  • Cannot access CSWeb : “The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
  • Setting up HTTPS/SSL Client Connection for Windows Server 2012

Cormant-CS Client Console

  • How to install MSDE on a different directory other than DRIVE C: which is the default.
  • CableSolve Reserved Names (System Attributes)
  • How to Perform CableSolve R5 Reset IDs
  • Unable to Import Visio File
  • Problem integrating Visio 2002
  • How to delete entries in Alerts tab?
  • How to import Fluke Scanner report (in excel format) to CableSolve 2004
  • How do I search a specific component using wildcard option
  • How does pair management work in CableSolve?
  • How to Import XML Templates
  • Problem when exporting components
  • Getting an error when I run Business Tier and CableSolve client from start
  • How we can get a list of dangling cables?
  • How to work with SNMP in CableSolve?

Cormant-CS Pocket PC Platform 

  • What should I do If the snapshot agent refuses to start?
  • Handheld Subscription Best Practices and Troubleshooting Guide
  • Configuring handheld to connect via Ethernet
  • Cannot create Snapshots / cannot create SDF file
  • How to check if data is synchronizing between the PC and the handheld?
  • How to Hard-Reset an MC50 Handheld
  • Solution to Native Error: The snapshot for this publication has become obsolete.
  • How to speed up communication between the PC and the Handheld?
  • When doing changes on handheld, an error message ‘80040e2f’ appears 
  • Error when re-initializing the database in the handheld
  • Visio diagram doesn’t show on HH
  • Common Errors in Creating Snapshots
  • How to Set Up CableSolve Handheld for Demo?
  • How to Patch the CS Handheld 619 to 6.3.3i version
  • What is the procedure in uninstalling CableSolve from the Handheld?
  • How to free up Handheld memory?
  • Error in creating snapshot CS 637 with patch 639
  • How to Resolve IIS error 405 when creating SDF
  • Error in creating snapshot when adding Multiple Zones
  • How to Open SDF File
  • What is a Publisher Conflict?
  • Installation and Configuration of Cormant-CS to Handheld Scanners
  • Changing the Cormant-CS Handheld Sync Port
  • How to Configure MC55 Scanner to Connect to WIFI
  • Conflict Resolver between CS HH and CS Client
  • How to check permissions from the snapshot?
  • Unable to Sync HH due to Merge Replication issues with SQL 2012